Why GDPR Matters—And What It Means That HeyMilo Is Now Certified

HeyMilo is now officially GDPR compliant—and you can request to view our certification and safeguards at hello@heymilo.ai. This reflects how we believe an AI screening tool should operate: with clarity, responsibility, and care.

If you’re hiring in Europe, or simply want a screening platform that respects data rights, you can feel confident using HeyMilo.

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A Quick Primer on GDPR (And Why It Matters)

The General Data Protection Regulation (GDPR) is the European Union’s privacy law that defines how companies collect, store, and use personal information. Since going into effect in 2018, it has reshaped privacy standards across the world.

GDPR applies to any company processing personal data from EU citizens, regardless of where the company is based.

Here’s how GDPR defines responsible data use, along with how an AI screening tool like HeyMilo brings these principles to life:

• Lawfulness, Fairness, and Transparency: We’re clear about what data we collect and why. Candidates and customers always know how their information is being used, and we never hide behind vague legal jargon.
• Purpose Limitation: We only use candidate data to support the hiring process. No repurposing, no profiling for unrelated uses, and definitely no surprise emails about unrelated products.
• Data Minimization: We don’t collect more than we need. Our platform is designed to focus only on what’s relevant to evaluate candidates fairly and effectively.
• Accuracy: We make sure candidate data is up-to-date, accurate, and easy to correct—because hiring decisions should reflect the truth, not outdated or incorrect records.
• Storage Limitation: Data isn’t kept forever. HeyMilo follows defined retention schedules and gives candidates the ability to request deletion of their data whenever they choose.
• Integrity and Confidentiality (Security): We’ve built in safeguards at every level—from encryption to audit logs to human checks, to ensure candidate data stays private and protected.
• Accountability: With audit trails, a dedicated Data Protection Officer, and GDPR-trained team members, we take our responsibility seriously.

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What It Took to Get There

We worked with external privacy and compliance experts at Delve to:

• Map and document how data moves through our systems
• Strengthen consent and data rights workflows
• Create easy-to-use options for access, erasure, and objection
• Set up internal alerts and detailed audit logs
• Appoint a Data Protection Officer

We also designed our product with data privacy in mind from day one—a principle many recognize as privacy by design.

This effort aligns with our readiness for the EU AI Act, which includes specific requirements for how AI is used in hiring. HeyMilo's AI agents for recruiting are built with those requirements in mind.

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What This Means for You

If you are a recruiter using HeyMilo:

• You can move forward knowing your candidate screening and interviews on HeyMilo meet the highest bar for data privacy in the EU
• Your legal, compliance, or procurement teams can view HeyMilo’s GDPR compliance details
• You’ll have visibility into how candidate data is handled—start to finish
• Our systems are designed not just for certification, but to maintain compliance over time, even as regulations evolve

If you’re a candidate:

• Your personal information is only used for its intended purpose in the hiring process
• You can request access to remove your data
• How you’re evaluated is based on what you share, not who you are or how you sound
• There’s no tracking, no reselling, and no hidden profiling

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An AI Recruiter Built with People in Mind

When someone applies for a job, they’re opening a door and hoping to be seen. Each day, HeyMilo engages thousands of candidates across channels, reaching out like a recruiter on your team would and starting conversations that matter.

Their journey begins with thoughtful outreach, with messages that feel natural, not transactional. From there, candidates can speak in their own voice, at their convenience. And what they share is carefully and objectively evaluated based on the substance of their responses, not surface-level signals.

HeyMilo’s AI interviewer helps hiring teams move faster, but never forgets the people at the center of it all. Our commitment to GDPR and SOC 2 is one more way we show up with care, consistency, and respect for privacy.

🔗 Reach out to us to view HeyMilo’s Trust Center for full compliance details.