BPO Recruitment: Leveraging HeyMilo for Cost-Effective Solutions to Maximize ROI

BPOs are the experts in solving problems for clients, but who’s solving theirs?
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The Reality You’re Dealing With

A familiar mess of impossible demands:

• Hire 200 qualified candidates by next month
• Keep costs under control
• Maintain quality standards
• Oh, and next quarter? Maybe you'll need 50. Or 500.

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Keeping up with this pace is hard and expensive. According to Statista—in 2024 alone, the U.S. BPO industry is projected to generate $146.3 billion in revenue.

Companies using automation are maximizing their share of this growth, staying efficient, and increasing profitability.

Jason Calacanis on AI transforming the workforce – This Week in Startups:

It’s clear those embracing AI are finding an abundance of opportunities to save, grow, and adapt.

Now, where can you start?

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Making It Work

Here’s how successful BPOs are transforming their talent outsourcing processes:

Start Here

1. Track what you're spending now
2. Map where your team’s time is going
3. Calculate your real cost per hire

Then Add AI

1. Automate the basic steps like candidate screening
2. Measure everything
3. Work with your team to refine the process
4. Expand what’s working

Keep What Works

• Use AI for repetitive tasks
• Let human teams handle critical judgement calls
• Scale up or down as needed, without the overhead

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What You Can Expect

On average, a manual interview costs around $30. With HeyMilo’s fixed plans, 700 interviews drop from around $21,000+ to less than a few grand, saving you more than $17,500 every month.

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Proven ROI with AI-Powered Talent Solutions

The ROI is real. But don't just take our word for it.

BPOLabs got results immediately after implementing AI interviewers to scale their screenings:

• 3x the hiring capacity, without adding to their team
• An 85% drop in screening time, allowing recruiters to focus on strategic decisions
• And a significant reduction in recruitment costs

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For more on how your team could achieve similar results: Read the full BPO Labs case study to see how HeyMilo boosted hiring capacity and cut screening time by 85%

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A Scalable Solution for Your BPO

Ready to scale hiring without scaling your costs?

See how HeyMilo’s candidate screening can reshape your BPO’s recruitment approach with improved efficiency and cost savings. Explore how BPOs are using HeyMilo’s conversational AI tools for recruiting.