HeyMilo vs. Classet: What Recruiters Really Get

Explore the differences between HeyMilo and Classet, two AI recruiting tools. See why HeyMilo is built for teams who need scalable, customizable hiring tools - without giving up data ownership or recruiter control.

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Huda Farooq
August 21, 2025
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Explore the differences between HeyMilo and Classet, two AI recruiting tools. See why HeyMilo is built for teams who need scalable, customizable hiring tools - without giving up data ownership or recruiter control.

HeyMilo vs. Classet: What You're Solving For 

Both HeyMilo and Classet offer AI-powered tools to streamline hiring, but they cater to different goals.

Classet is known for fast screening of candidates in skilled trades and high-turnover roles. Its AI assistant “Joy” offers phone-based interviews, while also supporting job seekers directly with a candidate-facing marketplace and search tools. It's built to prioritize speed and simplicity in sectors like logistics, warehousing, construction, and home services.

HeyMilo, on the other hand, is designed as an end-to-end, recruiter-first hiring platform. It supports the full hiring journey - from candidate engagement to final decision support. HeyMilo empowers any team to scale without sacrificing data ownership, configurability, or quality. Whether you’re filling frontline roles or hiring globally across departments and clients, HeyMilo adapts to your process, brand, and compliance needs.

HeyMilo vs. Classet: What You Actually Get

Feature HeyMilo AI Classet
AI Candidate Engagement SMS, WhatsApp, Email outreach and screening. Optionally add knock out questions to quickly verify fit No SMS or omnichannel candidate screening. Candidates receive text messages only after phone screens to schedule follow ups
Resume Analysis Analyzes resumes using configurable eligibility criteria and role-specific scoring parameters. Helps you collect structured candidate data or screen out applicants automatically based on your thresholds. Smart Resume Enhancement: Joy captures missing work history details through phone screens to enrich candidate profiles. Does not support contextual resume screening based on recruiter-defined criteria or role-specific thresholds
Screening/Interview Format Fully customizable adaptive voice/video or phone, web audio. Configure language, voice, country/region specific accent, interview pacing, and the number of follow-ups per question to match the role and region Voice-only AI phone interviews by Joy, available 24/7
Follow-Up Logic Intelligent, real-time follow-ups powered by strict AI guardrails. Every follow-up is tightly scoped to the question and candidate’s response, designed to clarify ambiguities and dig deeper into relevant skills Schedules next steps after AI recruiter call through text
Scoring & Evaluation Comprehensive per-question rubrics, customizable to job and role with downloadable pdf reports Tagged recordings and summaries, with auto-scored call summaries; limited breakdown per answer
ATS Integration Deep or lightweight sync with any ATS; works without ATS

Official integrations with top ATS platforms: Greenhouse, Ashby, Lever, JazzHR, Teamtailor, Bullhorn, Avionté, JobDiva, and more
Claims to connect with 100+ ATS platforms, but lacks official integrations or detailed documentation on how sync works
Customization Role/client/region customization, white-label, full control Customizable script templates, AI voices, and summary formats, but limited recruiter-led workflow customization
Multilingual Support 14+ languages and dialects. Additionally has a 24/7 multilingual support team for both candidates and recruiters English only; no multilingual support team
Candidate Experience 24/7 and can be taken at their convenience, truly conversational 24/7 AI phone screening. No login needed. Opt-out available
Data Ownership 100% recruiter owned; not tied to any vendor marketplaces Candidate data is recruiter-accessible and managed through Classet; not fully transparent on long-term ownership. May be used to power Classet’s candidate-facing platform
Job Seeker Tools Not available – recruiter- and hiring team–focused Includes a job board and search tools to support job seekers directly
Pricing Transparent and flexible - usage or subscription-based. No limitations on number of agents or seats. No fees to integrate with your ATS since the platform provide official ATS integrations Rigid plans with overage fees. $599–$1999/month depending on volume. Charges $2–$3/interview beyond cap
Compliance & Security SOC 2 Type 1, SOC 2 Type 2, GDPR, monthly bias audits SOC 2 Type 1. Lists GDPR and SOC 2 Type 2 only as in-progress
Enterprise-Grade Built for high volume – up to thousands of interviews daily (hundreds in an hour). Recruiters and candidates are backed by enterprise-level support 24/7. Recruiters also have access to our implementation team for easy onboarding and set up help. Can support hundreds of interviews. Designed for smaller-scale, repeatable hiring needs
Final Decision Control Recruiters retain full decision-making authority. No auto-disqualification. All decisions are based on structured insights, transcripts, and customizable scoring. Human judgment is always central. Classet uses AI to summarize and tag interviews, but it’s less clear how decisions are made. Recruiters rely on Joy’s output without the same level of transparency or customizable scoring.
Cheat Detection Real-time analysis flags off-screen coaching, scripting, and suspicious activity. Teams can also opt-in to deeper integrity reviews: detecting deepfakes, tab switching, multiple voices, multi-person responses and more Not available

What The Candidate Experience Feels Like

  • HeyMilo creates hyper-personalized hiring experiences at scale that feel more like a natural, conversational journey than just form collection. Candidates are engaged through SMS/WhatsApp/email and are invited to be screened via phone, video, or web audio and are asked real-time follow-up questions based on their responses. It doesn’t require any separate app downloads. Interviews run 24/7, adapt in real time, and help candidates stay engaged from application to review.
  • Classet’s candidate experience is voice-only and conducted entirely over phone. There’s no visual interface. The interaction is static, with a fixed sequence of interview questions and limited contextual follow-up. While simple and accessible for trades and frontline roles, the format can feel rigid, limited or mechanical - especially for candidates used to more dynamic or transparent processes. Not well-suited for roles requiring deeper evaluation or customization, where nuanced dialogue and trust-building is essential.

Who Each Platform Is Built For

HeyMilo: Designed for any talent team managing high-volume, distributing hiring across roles, clients, or locations - from staffing agencies and BPOs to corporate talent and RPOs.

  • Supports hourly, healthcare, technical, industrial, sales, and more
  • Built for call centers, field teams, annotation labs, exec search, and beyond
  • Multilingual, role-agnostic, and flexible across geographies
  • Full recruiter control with white-label options, deep ATS integrations tailored to recruiter workflows, and structured evaluation tools

Classet: Best for employers hiring in skilled trades, logistics, warehousing, and light industrial roles who want a simple, fast interview by phone.

  • Offers an AI assistant (“Joy”) to run voice-based interviews
  • Candidates are screened for a specific job and added to a job-seeker network
  • Less ideal for teams needing deep customization, multilingual support, or fine-grained scoring
  • Not built for recruiter-owned data, end-to-end workflows, or detailed follow-up logic

What Hiring Teams Love About HeyMilo

Hear directly from our customers what makes our AI driven candidate engagement and AI candidate screening the top choice for modern talent acquisition teams.

Wendy Sergot, HR Manager @ Alpine Home Air

Laura Pacheco & Ana Maria Reina, Senior Recruiters @ BPOLabs Solutions

Josh Webb, Director of Sales @ Indigo Innovations

  • “With HeyMilo… the overall process is happening over 50% faster. Our cost is reduced by more than 50%.”
  • He also emphasized that with HeyMilo, candidates can interview 24/7, even at midnight or on Sundays - helping them stay engaged and significantly reduce candidate drop-off

Which Is Right For You?

Choose HeyMilo if you:

  • Need adaptive, 24/7 AI interviews that scale from hundreds to thousands per day
  • Hire across multiple clients, roles, languages, or regions and want it all to work smoothly
  • Want end-to-end recruiter-first AI & more than an AI Interviewer: from AI driven candidate engagement to adaptive AI screening
  • Care about structured scoring, role-based follow-ups, and clear decision support
  • Need deep ATS integration (Bullhorn, Greenhouse, or none at all) & built in house to match exactly how you already work
  • Require enterprise-grade compliance: SOC 2 certified, GDPR-compliant, with monthly bias audits
  • Want full data ownership. No marketplace entanglements or shared candidate databases
  • Operate in high-volume environments and need speed, flexibility, and strong results

Choose Classet if you:

  • Hire primarily for skilled trades, logistics, or light industrial
  • Want to launch quickly and don’t need much setup
  • Are comfortable with phone-only interviews
  • Don’t need multilingual support or deep recruiter workflows
  • Want access to Classet’s candidate network post-interview

Final Verdict

Classet provides fast voice-based screening for frontline roles. It’s simple and efficient for basic screening, but less suited to complex hiring environments that require scoring transparency, ATS integration, or multilingual support for both candidates and recruiters. Additionally, data ownership and compliance posture are still evolving and remain unclear.

HeyMilo offers a full recruiting solution, not just an AI interview assistant. It supports the entire interview lifecycle, from candidate engagement to structured evaluation, with flexible customization, 24/7 interviewing, and recruiter-owned data. Whether you’re hiring by the hundreds or thousands, HeyMilo gives you clarity, consistency, and control to make more hires in less time and cost.

Enterprise-Grade Trust

HeyMilo is:

  • SOC 2 Type 1 & SOC2 Type 2 certified
  • GDPR compliant
  • Third-party audited monthly for bias
  • Equipped with cheating safeguards and transparent scoring
  • Used by teams who need speed and quality, without sacrificing control

Explore HeyMilo’s AI screening technology or book a demo today to see how recruiter-first AI hiring can work for you.

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FAQs

Your questions, answered

Explore our FAQs for short answers

Can HeyMilo detect cheating?

Yes, when it comes to interviews, we utilize an active proctoring layer, an AI-classifier, and more to detect cheating. We provide a trust score that indicates the likelihood of cheating.

How do job applicants feel about an AI-agent?

Candidates are appreciating the ability to go beyond their resume and interview in a more interactive/adaptive manner compared to one way video interview software. We also have an average candidate satisfaction score of 4.6/5 - which highlights HeyMilo's conversational AI.

How are candidates objectively scored?

Questions can be configured with an objective evaluation criteria - so candidates are evaluated the way your recruiting team currently evaluates candidates.We additionally run 3rd party bias audit checks so with HeyMilo, you're leveraging ethical AI.