Greenhouse Talent Improves School Staff Hiring With an AI Interviewer
At Greenhouse Talent (currently rebranding as School Hire), they're passionate about helping dedicated educators find fulfilling roles in their partner schools and clients across Memphis and Nashville. They believe that connecting amazing educators with the right schools is essential for building thriving communities, and with HeyMilo’s video interview software, that process is faster and more efficient than ever.
At Greenhouse Talent (currently rebranding as School Hire), they're passionate about helping dedicated educators find fulfilling roles in their partner schools and clients across Memphis and Nashville. They believe that connecting amazing educators with the right schools is essential for building thriving communities, and with HeyMilo’s video interview software, that process is faster and more efficient than ever.
Hiring Was Too Slow & Costly
From the start, the goal was to make hiring easier for schools. They created a universal screening interview—one interview that educators and school professionals could take once, get scored, and share with multiple schools in need of staff.
It solved their biggest problem. Before, a lot of candidates were applying to multiple schools for the same position, and every school was asking them the same questions.
(James Dennis, Co-founder of Greenhouse Talent)
Learn more about the Greenhouse Talent team here.
Their team of talent advisors covered interviews across different time zones, but:
- Some were on the East Coast and started early in the day.
- Others were on the West Coast, which meant candidates in later time zones had to wait until they were online.
- There were also advisors in between, covering the gaps. But, coordinating everything was a constant source of frustration.
The Same Problems Resurfaced Over and Over
- Scheduling was a mess. Candidates could only book when an advisor was available.
- No-shows wasted time. Rescheduling them took even more effort.
- It was expensive. Each interview was reducing their profit margins.
- Scoring was inconsistent. Different interviewers assessed candidates differently.
- Candidates were stuck waiting. Sometimes someone wanted to interview, but no one was available, delaying their ability to get in front of schools.
School Hire needed a faster way to screen candidates that wasn’t dependent on time zones, availability, or human interviewers.
“HeyMilo Checked All the Boxes”
They evaluated multiple options, but none fully met their needs:
- One-way video interviews? “Those are horrible.”
- Other AI tools for recruiting? The experience felt robotic and uncomfortable for candidates — they just didn’t work as advertised.
- Text-based interview bots? “That didn’t feel right either and couldn't get the level of detail we needed.”
What floored them about HeyMilo was that it felt like talking to a real person.
“The ability to ask follow-up questions and actually rate candidates was huge for us,” James said. “Because if we still had to rate all the interviews ourselves, that would’ve been another big time suck.”
The price per interview was steep. They had been paying $75–$100 per interview. HeyMilo was far less than a fraction of that, and it scaled instantly.
What It’s Like Working With HeyMilo: Initial Communication from Email to Integration
James has worked with a ton of vendors, where onboarding is usually complicated, slow, and full of unnecessary steps.
“With most vendors, onboarding feels overly cumbersome, like there’s a very prescribed process you have to follow, no matter what your actual needs are,” he said.
HeyMilo was the opposite, and everything was quick and flexible. Being an early customer, the only learning curve was figuring out how to customize the AI recruiters, but since then, product updates have made that process way smoother.
And whenever they ran into anything?
“It’s never taken longer than maybe a day and a half to get any issue fixed. And that’s been really refreshing.” James added.
Encouraging Schools to “Just Try It”
Some school partners were hesitant about AI interviewing. Not just HeyMilo, but an AI interview in general. James didn’t waste time trying to explain it. “I’d just send them the link and say, ‘Try it yourself.’”
He recalled sitting next to a school leader as they tested HeyMilo for the first time. Within two or three minutes, they paused and asked, ‘Is this real?’
James hears this reaction a lot. Many of their partners have remarked how they’ve never experienced anything like it before, and are amazed by how authentic the AI interaction feels.
- The speech recognition was smooth, even with diverse regional accents.
- The transcripts were spot on.
- The AI’s candidate ratings lined up with their own hiring team’s scores.
To be sure, James’ team ran a test, manually scoring interviews themselves and comparing it with HeyMilo’s ratings.
“The ratings are really accurate—very close to what we would do. And our team has 40 or 50 years of combined experience interviewing people.”
“For a first-round screen to see if a candidate meets the bar, I haven’t come across anything better than HeyMilo.”
Using HeyMilo for Their Own Hiring, Too
Originally, they brought in HeyMilo for their school partners and clients. But then?
“We started using it for our own internal hiring. That says a lot.”
They’re even considering deploying AI interviewers regionally, pre-screening teachers before schools even ask for them—so they can bring pre-vetted candidates directly to hiring teams instead of waiting for job postings.
Why an AI Recruiter Works for Education Hiring
A big reason why HeyMilo worked so well? Customization. Most AI hiring tools force you into pre-set templates and restrictive interview structures. “We really liked that we could dial in the competencies we were looking for, the interview prompts, and even the follow-up instructions.”
This mattered a lot because education hiring is different.
“There aren’t a lot of solid tools that focus on education as an industry. A lot of recruiting in education is really insular. But schools are hiring people all the time, and we saw a big opportunity.”
With HeyMilo, if a school partner wanted to tweak an AI interviewer, their team could do it quickly and easily for them. That just wasn’t something possible with other platforms they’d come across.
What’s Next?
James expects their use of HeyMilo to keep growing as more schools and clients come on board.
They’ve even thought about flipping their hiring model. Instead of waiting for schools to request candidates, they might pre-screen candidates first and then bring those ready-to-go educators, administrators, and school support staff directly to schools.
Final Thoughts — “We’ll Keep Growing With You”
Through every stage of growth, from solving their scheduling and cost issues to scaling their hiring—HeyMilo has been a key partner.
“We really appreciate the service you all offer,” James said.
Ending with: “As we grow, we’ll keep growing with you.”
The right educators are out there—explore how an AI interviewer can help your school quickly fill vacancies and keep your team at full strength.
It’s not just schools that are looking for ways to simplify hiring. Whether you’re building a team for a call center, a franchise, or a tech startup, HeyMilo is designed to help. Explore tailored solutions for:
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Yes, when it comes to interviews, we utilize an active proctoring layer, an AI-classifier, and more to detect cheating. We provide a trust score that indicates the likelihood of cheating.
Candidates are appreciating the ability to go beyond their resume and interview in a more interactive/adaptive manner compared to one way video interview software. We also have an average candidate satisfaction score of 4.6/5 - which highlights HeyMilo's conversational AI.
Questions can be configured with an objective evaluation criteria - so candidates are evaluated the way your recruiting team currently evaluates candidates.We additionally run 3rd party bias audit checks so with HeyMilo, you're leveraging ethical AI.